Get Support at Christmas

The Christmas period can be tough and you may need someone to talk to. Take a look at our list of useful contacts for support services available during this time.

‘FamilyLine’ helpline from Family Action

Opening times:

  • Monday to Friday: 9am to 9pm

Contact details:

‘Family Lives’ helpline from Family Lives

Opening times:

  • Monday to Friday: 9am to 9pm (9am to 1pm Christmas Eve and New Years Eve)
  • Weekends: 10am to 3pm
  • Closed 25th to 28th Dec and 1st to 3rd Jan

Contact details:


Samaritans works to make sure there’s always someone there for anyone who needs someone – 24/7, 365 days of the year.

Tel: 116 123 (free to call and will not appear on your phone bill)
Email: [email protected]

National Domestic Violence Helpline

If you are experiencing domestic abuse, you are not alone. You can call the 24-hour National Domestic Abuse Helpline for free. Tel: 0808 2000 247Website:

Other helpful support

Respect – Men’s Advice Line

Our focus is to increase the safety of men experiencing domestic abuse (and the safety of their children) and to offer you non-judgmental emotional support, practical advice and information for other specialist services.’Phone: 0808 8010 327. Mon–Fri 9am-8pm. Free from landlines and mobile phones within the UK. Your call will not appear on itemised bills. You can also call free from BT pay phones.

Email support:  [email protected]

Mon-Fri: 9am-8pm,
Sat & Sun: 10am-12pm & 4pm-6pmWebchat support:

Wednesday, Thursday and Friday
10–11am and 3–4pm



Mental Health Support
Tel: 0300 123 3393. Open 9am – 6pm.
The advice line will be closed from 6pm on 24 Dec until 9am on 04 January 2022.
The MIND website lists a number of support services available when they are out of hours.

CALM – Campaign Against Living Miserably

The Campaign Against Living Miserably (CALM) is leading a movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day.

Tel (nationwide): 0800 58 58 58.
Open 5pm – midnight, 365 days a year 
Website: (with live web chat)

PANDAS Foundation

Supporting parents experiencing a perinatal mental illness.

Tel (nationwide): 0808 1961 776
Open: 9:00am – 8:00pm, 365 days a year 

For urgent medical attention, your options are Accident & Emergency (A&E) and Emergency GP appointments or 999.

For urgent medical advice, you can call the NHS 111 (England) or NHS Direct (Wales).